PlayStation Network online ID Change Feature Launches Today


Online ID Change on PSN: Your Questions Answered

We’re excited to announce that the online ID change feature on PSN is officially launching to all PlayStation 4 owners later today. You’ll also be able to change your online ID via a web browser, and that feature will also be available starting today. Thanks to all of you who participated in the beta preview program back in October/November and who gave us your feedback!

We do want to take this opportunity to clarify one point – as a result of the preview program, we’ve found an instance where a game did not fully support the feature, even though it was originally published after April 1, 2018, contrary to what we mentioned in our original announcement. All PS4 games originally published on or after April 1, 2018 have been developed to support the online ID change feature. However, since they have not all been specifically tested with the feature, we cannot guarantee that they will support it. For more details and information, we encourage you to refer to the list of tested games before making a change to your online ID. Do keep in mind that the large majority of most actively played PS4 games support the feature.

We’re sure you have questions about this long-awaited feature and how it all works. This FAQ should have the answers you seek, but if not, just leave us a note in the comments below. We’ll do our best to update this document or respond in the comments section.

There’s also a section on our PlayStation support page that may help answer additional questions, which you can check out here.

Get the full FAQ.

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